Turn off Find My

Important: Apple requires the removal of Find My from your device in order to receive genuine service.

We are unable to perform this action for you and cannon proceed with your booking until this has been completed. You can remove Find My from your device by visiting iCloud.com.

Need Help? Please click here to visit the iCloud User Guide and follow the appropriate steps for your particular device. If you require a consultation for assistance, this can be discussed after your booking and carries a $49.00 support fee.

Find your Serial Number

Your device Serial Number or IMEI Number is required for our processing and allows us to accurately quote for your works. You can find your serial number by clicking  > About this Mac in the menu bar if you're using a Mac, or by navigating to Settings > General > About on iOS or iPad OS.

Need help? Please click here to visit Apple Support and follow the appropriate steps for your particular device.

Minimum Assessment Fees

Diagnostics

Genuine Apple service diagnostics performed on your device.

$29 — Accessories
$49 — Audio Products / Apple Watch / Apple TV
$49 — iPhone / iPad
$99 — Mac Portables
$149 — Mac Desktops

Appraisal

Suitable for insurance purposes. Includes genuine Apple service diagnostics, visual/mechanical inspection and written condition report.

$99 — Audio Products / Apple Watch / Apple TV
$99 — iPhone / iPad
$149 — Mac Portables
$149 — Mac Desktops

Terms of Service

Terms

We believe in transparency. You aught to know exactly what you’re paying for, and what to expect in return.

Please click here to review our Terms of Service.

Privacy

Your privacy is critically important to Apple, and by extension, to us.

Please click here to review our Privacy Policy.

Data

While most services don’t require access to or modification of device data, in some instances it may be necessary to restore your device. We encourage our customers to maintain an up-to-date backup at all times.

If you’d like us to assist with or perform a backup for you, this can be arranged at the time of your booking.

To learn more about backing up your Mac, click here.
Or, for iPhone and iPad, click here.

Please click here to review our Terms of Service.